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Policies and Shipping

100% SATISFACTION GUARANTEE

We stand behind everything we sell. If for any reason you are not satisfied with your purchase, simply return the item within 15 days and we'll replace it or give you a refund. Please read "Returns" below for more information.

Payments

We accept Visa, Master Card, American Express and Discover Cards.

We are required to collect Virginia sales tax on orders in the state of Virginia (5%)

SHIPPING (Continental U.S.)

Four shipping options are offered for merchandise delivery:

Order Amount Standard Shipping2 Day (weekdays)1 Day (weekdays)

Store Pickup*

Up to $25.00 $7.95 $26.95 $31.95 FREE
$25.01 to $50.00 $8.95 $28.95 $34.99 FREE
$50.01-$100.00 $11.99 $30.95 $37.95 FREE
$100.01-$150.00 $11.99 $32.95 $37.95 FREE
$150.01 TO $200.00 $11.99 $34.95 $39.95 FREE
$200.01 TO $250.00 $11.99 $36.95 $41.95 FREE
$250.01 AND UP FREE Call Call Free


Note: Orders usually ship within one business day of being placed.
Next-day (overnight) and two day air orders are shipped the same day unless placed after 1:00pm EST. Next day and two day deliveries are Mon.-Fri. only except holidays. 

Please note that some items may be subject to additional shipping and handling charges because of size or weight (i.e. over 20lbs).

All handguns will be shipped to a FFL dealer via Fed-Ex overnight @ $20.00 per gun.

Sorry, but we do not ship outside of the Continental U.S.

IN-STORE PICKUP

Most orders will be ready within one business day. Please keep in mind that some items may require additional processing time to transfer from off-site locations. Other items may require additional processing time for assembly. We will call or email you once your order is ready for pickup. If you need an item right away we ask that you call us to confirm that the product is available before heading over to our store. Unless special arrangements are made in advance, orders need to be picked up within 15 days or a 10% restocking fee will be charged.

INFORMATION SECURITY

We protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts all of the information you provide to us and prevents outside parties from being able to "see" your transaction information. When your account information is displayed on your screen, we only display the last five digits of your credit card numbers. You also have the choice of whether or not to save credit card information with us in your Online Account.

We sometimes use other companies (third-party service providers) to perform functions on our behalf. Examples include fulfilling orders and delivering packages. They need access to some personal information in order to perform their duties but may not use this information for other purposes.

BACKORDERS

Occasionally, some items are unexpectedly out of stock or unavailable and may be backordered. If this should occur, we will only bill your credit card for merchandise that is actually shipped. The total shipping charge for orders split into multiple shipments will not exceed the amount quoted on the original order.

RETURNS

If there’s a problem with something you purchased from us, you can either bring it to our store or ship it back. Ship returns via Ground UPS or insured US Mail (we do not accept CODs). We will refund shipping costs on damaged or incorrect merchandise. Merchandise returned that appears used will be subject to a restocking fee. (Labor fees are not refundable.)

Returns over $100 must have a return authorization number clearly marked on the outside of the package or the item will be refused. A return authorization number can be obtained by phone or email.

PRICES AND INFORMATION

Our website is intended to help you. We make every effort to maintain current, accurate prices in our online catalog. And we strive for similar accuracy and timeliness with the other information we offer here. We appreciate your understanding should any of the prices or other information provided be incorrect and regret any inconvenience such mistakes may create. Please bring any errors you find to our attention on your next visit or by calling or emailing us. Thank you!

Firearm Shipping and Restrictions

All firearms must be shipped to a FFL dealer that you arrange, and provide to us in the form of an email. Also we require that you have the dealer that we are shipping to fax us a copy of their FFL.

We can not ship certain firearms to certain places, as follows:

CA NO firearms or magazines

Connecticut NO Semi-auto Rifles

Hawaii NO pistol magazines over 10 rounds

Illinois NO ammo without FFL or FOID

Maryland NO semi-auto rifles or handguns with capacity of 20 rounds. New handguns must have a fired shell casing at the time of purchase. No magazines holding 20 rounds or more

Massachusetts NO Firearms, NO magazines 10 rounds or more

New Jersey NO magazines over 15 rounds, NO hollow point ammo

New York State will ship to upper New York State, however we can not ship to New York City or the following counties, Bronx, Kings, Nassau, Queens or Richmond

Washington DC NO ammo or magazines over 10 rounds

Washington State NO M-16 Bolts